Frequently Asked Questions

Everything you need to know about our junk removal services in the Chicago suburbs

2000+

Google Rating

80%

Items Recycled

24hrs

Average Response

15+

Service Areas

General Services

What items do you remove?
We remove almost everything! Including furniture, appliances, electronics, construction debris, yard waste, hot tubs, exercise equipment, and much more. We handle both residential and commercial cleanouts. Items we cannot remove include hazardous materials like paint, chemicals, asbestos, and medical waste.
Our pricing is based on volume and the type of items being removed. We offer free, no-obligation estimates. Most residential jobs range from $99 to $899, while commercial projects vary based on scope. We provide upfront pricing with no hidden fees.
Yes! We offer same-day and next-day service in most areas. Call us before 2 PM and we can often schedule a pickup the same day. For guaranteed same-day service, we recommend calling as early as possible.
We serve the entire Chicago suburbs including DuPage County, Will County, and parts of Cook County. Our service areas include Naperville, Aurora, Lombard, Downers Grove, Lisle, Wheaton, and over 15+ other communities.

Pricing & Estimates

How do you calculate pricing?
We use volume-based pricing measured by how much space your items take up in our truck. We consider the type of items, weight, disposal fees, and labor required. All pricing is provided upfront before we start any work.
Absolutely! Our estimates are completely free with no obligation. We’ll come to your location, assess your items, and provide a detailed quote. There are no hidden charges or surprise fees.
Heavy items like appliances, safes, or hot tubs may have additional charges due to the extra labor and special equipment required. We’ll always inform you of any additional charges during the estimate process.
We accept cash, all major credit cards (Visa, MasterCard, American Express), and checks. Payment is due upon completion of the job.

Scheduling & Process

How do I schedule a pickup?
You can schedule online through our website, call us at (630) 473-4000, or text us. We’ll arrange a convenient time that works with your schedule, including evenings and weekends.
We prefer that someone is present to point out the items to be removed and approve the final estimate. However, we can work with you if you need to arrange for access when you’re not available.
Most residential jobs take 1-3 hours depending on the volume and location of items. Larger commercial projects may take longer. We’ll provide an estimated timeframe during your free estimate.
For larger jobs, we may need multiple trips. We’ll discuss this during the estimate and arrange a schedule that works for you. You’ll only pay for items removed, and we won’t leave you with a partially completed job.

Environmental & Recycling

Do you recycle items?
Yes! We’re committed to environmental responsibility and recycle over 80% of the items we collect. We partner with local recycling facilities, donation centers, and proper disposal sites to minimize landfill waste.
Items in good condition are donated to local charities, Goodwill, Salvation Army, and community organizations in the Chicago suburbs. We’ll provide donation receipts when possible for your tax records.
We work with certified e-waste recycling facilities to properly dispose of electronics, computers, TVs, and other electronic devices. This ensures hazardous materials are handled safely and valuable materials are recovered.
Absolutely! Environmental responsibility is core to our business. We prioritize donation, recycling, and proper disposal. Only items that cannot be reused or recycled go to landfills.

Special Items & Restrictions

Can you remove appliances?
Yes! We remove all types of appliances including refrigerators, washers, dryers, dishwashers, and more. We ensure proper disposal and refrigerant recovery for environmentally responsible removal.
Yes, we handle construction debris including drywall, flooring, cabinets, and renovation waste. For large construction projects, we can provide roll-off dumpsters as an alternative solution.
We cannot remove hazardous materials including paint, chemicals, asbestos, medical waste, radioactive materials, and certain automotive fluids. We’ll help you find proper disposal methods for these items.
Absolutely! Our team is equipped to safely remove items from basements, upper floors, and tight spaces. We have the equipment and experience to handle challenging removal situations.

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